Cardboard can take a beating, but it remains a natural product and, depending on how it is treated, will show signs of wear that hopefully may be there. Our play wall is made for imaginative adventures, but not as a clubhouse for a children's army. Hopefully you have had a lot of fun with your product before you finally take it to the recycling or better yet: have made someone else happy with it first.

This depends on the type of product. Most products are delivered as a kit and can be assembled and disassembled if necessary. An exception are, for example, lamps, which are delivered already glued. Cardboard is strong but also has vulnerable edges. The more often parts are assembled and disassembled, the sooner the connection will weaken.

Cardboard is surprisingly sturdy and can take quite a beating! However, we recommend using our products mainly indoors. In dry weather, some products can be placed outside for a short period of time, but prolonged exposure to rain and moisture will weaken the cardboard. If you still want to use it outside, make sure it is in a dry place or covered to extend its lifespan.

Our cardboard can definitely take a beating! Are you having a clumsy day and knocking over a glass of water? That doesn't matter that much. Pat the cardboard dry with a dry cloth and let it dry. However, an autumn storm in the backyard or on the balcony is a bit too much to ask! It also differs per product; for example, our tent, the Kartent, can definitely take a rain shower. To prove that, we put our Kartent through the car wash. Yes, really! Check it out here! (Disclaimer: DON'T TRY THIS AT HOME! ). In any case, it is always possible that some water stains will remain visible on the cardboard.

Cardboard and moisture are not the best of friends, but with a dry or slightly damp cloth it is certainly possible to clean the products if there are stains on them; we can only not guarantee that the stains will come out. If an unwanted spot does appear: the great thing about cardboard is that it can be personalized very well with markers or paint, so make something beautiful out of it! With the tips below you can keep your cardboard items as clean as possible and in top shape:

👉 Use air: A can of compressed air (like the ones you get for keyboards) is perfect for blowing dust out of cardboard corners and edges.

👉 Feather duster to the rescue: A soft feather duster can be used gently to remove loose dust.

👉 Vacuum cleaner? For furniture this is possible, but very gently. Use a low setting and keep some distance to prevent damage.

BC cardboard - Corrugated - 7 mm : standard cardboard consisting of 2 layers, is always brown and cannot be printed .

EE cardboard - Corrugated - 3 mm: this cardboard is a lot thinner than BC cardboard. One side is white and the other side is cardboard color. Mainly used for packaging.

Honeycomb cardboard - 10 and 16 mm - white and cardboard color possible. This cardboard has no waves on the inside but a honeycomb shape which makes it super strong. This cardboard cannot be folded because of its thickness. Example products include our cardboard light letters and the cardboard counter.

Use our search bar if you are looking for a specific product. All our products can be found on our overview page under 'Discover our products'. Can't find what you are looking for? Leave your idea here.

With every order a QR code is provided. Scan this code and you will be taken to our instruction page or via this link.

Our cardboard is cut and folded in a specific way for optimal shipping. Watch the video here:

https://drive.google.com/file/d/10s4lcpM06CjPY3AiTG11WwC-9ctqzvR2/view

Click here for the instruction page.

You can give cardboard furniture a personal touch with a touch of colour or a layer of clear varnish. Do you want to prevent warping? Then preferably varnish both sides for a beautiful and sturdy result. Time to get creative!

In principle, any paint can be used. Be careful, water-based paint can become too wet, which can cause the cardboard to warp.

Almost any desired character, animal or shape is possible. Go to our custom cut-out for a 2D design. Here you can sketch your idea, choose material and indicate the correct dimensions so that we can get started. Do you have an idea for a 3D design? Then send us an email to webshop@kartent.com.

Go to our custom printed cutout.

Go to our custom beds.

Go to our custom-made shelving unit.

Think about extras. Do you want drawers, doors, hangers or other additions? These can affect the price.

Go to our custom packaging.

Go to our printed photo frame.

Heb je een nieuw idee? We hebben hiervoor speciaal een ideeënbox opgezet, te vinden helemaal onder op deze website. Hier kun je jouw idee insturen en wie weet komt deze op de webshop terecht!

We can make (almost) anything out of cardboard! From unique exhibition stands and eye-catching signing and visual merchandising to unique cardboard eye-catchers. Our internal design team 'Cardboard Creatives' is happy to think along with you to bring your idea or concept to life. Schedule a free brainstorming session here and discover the possibilities.

It is difficult to draw a specific comparison between our cardboard products and the more 'regular' variants of products such as wood or plastic; this also differs per type of product. What we can say:

1) Our cardboard consists of at least 73% recycled paper, the remainder consists of new wood fibres.

2) Our products are not made in faraway countries, so they do not have to be transported here by polluting transport.

3) After your order we will immediately start cutting your product 'fresh' from cardboard. So no overproduction and no unnecessary stock!

4) After use, the product is 100% recyclable.

When the pandemic hit, we started processing our used festival tents into products. The festival tents are now gone and we use 'regular' cardboard. This cardboard consists of at least 73% recycled material and comes from Eindhoven (NL). The rest consists of new wood fibers that come from the forest. We still try to use as much recycled or used material as possible. We ultimately strive for a completely circular business model!

When you order a product from us, it is cut 'fresh' for you. This means we never have stock and our products never sit on the 'shelf' for long. Sometimes we have 'leftover' products that we use for photo shoots; we then donate them to daycare centers or schools.

When completing your order, you can pick up your order in Amsterdam (Lemelerbergweg 63). This can be indicated as the last step in the ordering process upon shipment. You will receive an email from us when your package is ready for collection. Depending on your order (how many products and whether or not it is printed), your package can be ready within 1 day.

If you order before 15:00 on a working day, the package will be shipped the same day. If you order after 15:00, the package will most likely be shipped the next day unless it is an XL product or printed product.

The products are generally delivered by PostNL. For larger packages we work with carriers.

Please note: you must be home for receipt (delivery can be between 09:00-17:00 on a chosen day). Sometimes we also choose FedEx or Parcelforce.

In addition, PostNL sometimes outsources their deliveries to DPD and DHL abroad.

This varies per product and country. Shipping costs within the Netherlands and Belgium are from €4.95 and for Germany from €6.95. Is your order above 60 euros? Then shipping is free within these countries (with the exception of XL products).

For other countries you can see the exact shipping costs when you fill in your address or you will receive an email from us with the shipping costs after your order.

As soon as we ship your order, you will receive a confirmation email with your Track & Trace code!

You will receive the Track & Trace code directly in your email. This allows you to find out when the delivery person will come by. If no update is visible yet, there is a good chance that your package has not yet been shipped. Keep a close eye on your Track & Trace code the next day and any comments for certain products. Also, not all products are shipped with PostNL.

Is there no one home? Then your package will be delivered to your neighbours or to a PostNL point nearby. Of course, a card will be left for you with a 'not-at-home code'. With this code you can see on Track & Trace where you can pick up your package.

Is your product damaged, are you missing a part, did you receive the wrong product or is something else wrong? That is of course not the intention! Send an email to webshop@kartent.com within 14 days and we will make sure everything is sorted out.

Of course, there can be all sorts of reasons to want to return the product. We understand that and it is always possible to return the product. Because we are a small company and we like to keep our sales price low, the shipping costs are then with you. The product can be returned in its original packaging!

1) Send an email to webshop@kartent.com. Fill in your order number (starts with ORD….. ) and let us know why you want to return your product. Send photos if there is a specific reason why you want to return the product. We will then contact you and send the return label. Do not send the product back yourself with your own label!

2) When we receive the product in good condition, we will notify you and refund the amount minus the shipping costs.

The return shipping costs will be calculated afterwards (due to PostNL surcharges for incorrect packaging etc.). These are expected to be (incl. VAT):

• NL (small) - €7.09 - 10.11
• NL (large) - €13.08 - 32.26
• BE (small) - €8.60 - 12.53
• BE (large) - €14.59 - 38.26
• EN (small) - €7.88 - 18.11
• EN (large) - €13.87 - 40.26
• UK (small) - £5.87 - £13.32
• UK (large) - £13.32 - £28.75